(5.0 / 5)2209+ Ratings

Cookies Kids Reviews

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Overall Rating

5.0
11 Reviews
  • 594%
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About Cookies Kids

CookiesKids.com is an online retailer specializing in children's apparel. They offer a wide range of products including school uniforms, clothes for boys and girls, and baby and children's apparel. Their product line includes items like baseball jerseys, thermal underwear sets, fleece joggers, flat front twill uniform/dress pants, and French terry shorts. They also offer free standard shipping on orders over $75. In terms of customer service, they provide customer care hours from Monday to Friday, 10 a.m. - 6 p.m. (ET). They also offer a return and exchange policy where customers can return any purchase within 365 days of the order date. However, certain items like underwear, socks, swimsuits, and tights are ineligible for refund or exchange. They also offer USPS International Shipping Service for international orders.

Cookies Kids Pros & Cons

Pros:

  • Variety of Products: CookiesKids.com offers a wide variety of children's clothing, school uniforms, shoes, toys, and furniture.
  • Affordable Prices: The site is known for its affordable prices, with $5.95 shipping on every order, every day.
  • Convenient Shopping: The website is organized by gender and type of item, making it easy to find what you need. It also allows you to save items in your cart and continue shopping later.
  • Customer Service (for some): Some customers have reported positive experiences with customer service, especially in correcting mistakes promptly.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including unhelpful representatives, long wait times, and unresponsiveness.
  • Delivery Issues: There have been numerous complaints about delayed or missing orders, with some customers waiting weeks for their merchandise.
  • Sizing Problems: Some customers have experienced issues with sizing, with items being significantly smaller than expected.
  • Quality Concerns: There have been reports of receiving defective or low-quality products, such as leaking baby bottles and poorly made customized shirts.
  • Return Policy Issues: Some customers have faced difficulties with returns, including being asked to pay for return shipping and not receiving refunds promptly.

Overall Rating: CookiesKids.com has a rating of 2.0 stars from 76 reviews on Sitejabber, indicating general dissatisfaction among customers.

Cookies Kids Coupon & Discount Codes

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Cookies Kids Customer Reviews (11)

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Finlay Archer
Finlay Archer
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Perfect Gift Selections

Cookies Kids gifts are always a hit! From onesies to pajamas, they offer many enjoyable options for any celebratory occasion.

Jun 17, 2023
Darcy Langslow
Darcy Langslow
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Clothes the Entire Family Loves

Everyone in my family raves over the quality and cute styles I buy here for my grandchildren. The pants are well made and durable while the tops are perfectly adorable.

Jun 16, 2023
Juanita Marquez
Juanita Marquez
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Stylish but Durable Kids Clothes

Quality seems decent for being affordable, like denim trousers have double stitched seams and shirt fabrics slightly heavier. Kid stays comfy but cute in these all day!

Jun 15, 2023
Libby Whittaker
Libby Whittaker
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Online Store That Delivers!

The children's wear available on their e-store is awesome. Items are always as displayed and delivery is fast with excellent packaging. Highly recommend!

Jun 15, 2023
Ellie Jackson
Ellie Jackson
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Great Place to Start my Kid's Wardrobe

I just had a baby girl and this store helped me stock up on the basics like onesies, sleep n play sets, rompers and baby leggings of amazing quality for low prices.

Jun 14, 2023
Johanna Fruehauf
Johanna Fruehauf
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Awesomesauce Stuff for the Little Ones!

Got the dopest outfit, a pair of denim, tees, and sneakers for my nephews here! Clothes are priced right and they go absolutely bonkers for everything I get ‘em from here.

Jun 11, 2023
Jörg Wagner
Jörg Wagner
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Kids Absolutely Love Them

My little ones are over the moon about these clothes! The styles are so cute and colorful, putting a smile on their faces everyday. I'm lovin' it too.

Jun 10, 2023
Louis Rios
Louis Rios
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Always get what I'm after

This store never fails to provide just what I'm in search of. Whether it's a cute romper for my granddaughter's birthday or a new winter coat for my grandson, I can always seem to find it.

Jun 9, 2023
Emma Heath
Emma Heath
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Great Fashion Finds for My Little One

The shirts, dresses and pants I've bought for my daughter from here are super adorable and fit her perfectly. She always gets compliments when wearing them!

Jun 9, 2023
Annett Weiß
Annett Weiß
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Feb 6, 2023

Cookies Kids Customer’s Q&A

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Cookies Kids Features and Benefits

Here are some key features and benefits of cookieskids.com:

  • Wide Selection: The site offers a wide range of children's clothing, school uniforms, and accessories.
  • Affordable Prices: The prices are reasonable and competitive.
  • Quality Products: The quality of the products is high, and the items are durable and long-lasting.
  • Referral Program: Earn a $10 credit every time one of your friends makes their first purchase over $50. Plus, each friend you invite will receive a $10 credit to spend at CookiesKids.com.
  • Email List: Sign up for the email list and get 15% off your first order.
  • Customer Reviews: The site has an average rating of 3.7 stars from over 400 reviews, with many customers praising the quality of the products and the customer service.

Remember, experiences can vary, and what works well for one person might not work as well for another. It's always a good idea to read reviews and do some research before making a purchase. Happy shopping!

Cookies Kids Pricing

CookiesKids.com offers discounted prices on a wide range of kids' clothing, including school uniforms, fashion items, and accessories. The website provides competitive pricing for all products, ensuring customers can shop at the lowest prices.

About cookieskids.com Payment Method?

The website cookieskids.com accepts several types of payment methods. These include Visa, MasterCard, Discover, American Express, Military Star, and PayPal. Additionally, Purchase Orders are accepted but only by New York City Schools. All other schools can pay by credit card or by School Check in advance.

Cookies Kids FAQs

FAQ

Cookies Kids Alternatives

Here are the top 10 alternatives to cookieskids.com:

  1. frenchtoast.com: A wide selection of school uniforms for kids.
  2. childrensplace.com: Offers kids clothing, toddler, and baby clothes.
  3. cookiessf.com: The official website of cookies sf.
  4. drjays.com: Offers a variety of fashion and apparel.
  5. babyphat.com: Baby Phat by Kimora Lee Simmons.
  6. sndkids.com: S&D Kids is a source for all children's needs.
  7. OshKosh B'gosh: Offers classic looks with a emphasis on fun colors and fun prints.
  8. Carter's: The leading brand of children's clothing, gifts and accessories in America.
  9. Old Navy: Provides the latest fashion for the whole family.
  10. Gymboree: Offers quality children’s clothing and accessories.

Each of these sites offers a unique selection of children's clothing and accessories. They range from budget-friendly options to luxury stores, providing something for everyone. Happy shopping!

FAQ

How To Open A Cookies Kids Account?

To open an account on cookieskids.com, follow these steps:

  1. Visit the cookieskids.com website.
  2. Click on the Sign Up button.
  3. Enter your First Name, Last Name, Email, and Password.
  4. If you were referred by someone, provide their email address.
  5. Click on the Join button to complete the sign-up process.

After signing up, you can start earning rewards. For every friend you invite who makes their first purchase over $50, you'll earn a $10 credit. Plus, each friend you invite will receive a $10 credit to spend at CookiesKids.com. Also, by signing up for their email list, you can get 15% off your first order. Enjoy shopping!

FAQ

What are some popular brands on CookiesKids.com?

Some popular brands on CookiesKids.com include Akademiks, Beverly Hills Polo Club, Bon Bébé, Carter's, Chams, Chillipop, Columbia, Coogi, Disney, Dollhouse, Enyce, Andrew Fezza, French Toast, GS115, Hello Kitty, iXtreme, Lee Jeans, Levi's, LRG, Luvable Friends, Nautica, Nickelodeon, OshKosh B'gosh, Panyc, Puma, London Fog, Speechless, Star Ride, Timberland, U.S. Polo, Vigoss, and Vittorino. These brands offer a wide selection of kids' clothes and accessories.

FAQ

About cookieskids.com Prices and Cost?

At cookieskids.com, you can find a variety of children's clothing items at different price points. For example, Chillipop Athletics Boys' Baseball Jersey and Ice2O Boys' Thermal 2-Piece Long Underwear Set are priced between $2.99 and $9.99. Cookie's Boys' Fleece Joggers and Smith's American Boys' Flat Front Twill Uniform / Dress Pants range from $4.99 to $19.99. There are also S1ope Boys' 2-Piece Bear Shorts Set Outfit and FWRD Boys' Saints N Sinners Jeans available for $8.99 to $29.99. The Bonnie Jean Girls' Mikado Cascade Dress is priced at $69.99. They offer Free Standard Shipping on Orders over $75. However, some customers have mentioned that the shipping cost can be expensive at $9.95 if the order does not qualify for free shipping. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

FAQ

About cookieskids.com Popular Products and Services?

CookiesKids.com is an online store that offers a wide range of products for children. Some of the popular items include Chillipop Athletics Boys' Baseball Jersey, Ice2O Boys' Thermal 2-Piece Long Underwear Set, Cookie's Boys' Fleece Joggers, Smith's American Boys' Flat Front Twill Uniform / Dress Pants, and Cookie's Boys' 2-Pack Pull-On French Terry Shorts. They also offer S1ope Boys' 2-Piece Bear Shorts Set Outfit, FWRD Boys' Saints N Sinners Jeans, Evolution in Design Boys' Stacked Joggers, Evolution in Design Boys' Fresh T-Shirt, and Bonnie Jean Girls' Mikado Cascade Dress. The site also provides services like a Baby Registry & Wish List. They often have sales, with discounts up to 90% off on school uniforms. However, it's worth noting that some customers have expressed dissatisfaction with their customer service.

FAQ

Are there any reviews for CookiesKids.com?

Reviews for CookiesKids.com are mixed. Some customers have had positive experiences, praising the quality of the clothes, the true-to-size fit, and the reasonable shipping times. They've also complimented the wide selection of items and the affordable prices. However, other customers have reported issues with customer service and express shipping. They've mentioned that express orders don't always arrive on time and that the customer service team doesn't always resolve issues effectively. It's worth noting that these are individual experiences and may not represent every customer's experience with CookiesKids.com. Overall, the site has an average rating of 3.7 from over 400 reviews on one platform, and a rating of 2.54 stars from 76 reviews on another platform. It's recommended to read through several reviews to get a comprehensive understanding of what to expect when shopping with CookiesKids.com.

FAQ

What is the return policy of cookieskids.com?

CookiesKids.com has a 365-day return policy. Returns can be for refund, exchange, or store credit. The items must be unworn, unwashed, and with original tags attached. Certain items such as underwear, socks, swimsuits, and tights are ineligible for refund or exchange. Special orders and custom orders, including embroidered and screen printed items, may not be returned or exchanged. Returns for a store credit are eligible for a free prepaid return label. If there is a defect with any merchandise shipped and the tags are no longer attached, please contact customer care within 30 days for a resolution. Please note they do not provide exchanges for orders shipped internationally. All returns will be refunded by default. Customers will, however, be able to request a store credit instead of a refund. Customers choosing to return their purchase for a refund to the original method of payment must either pay for a return label, or ship item(s) back using a carrier of their choosing. Return label fees ($7.00 per label) will be debited from your refund.

FAQ

How long does it take to receive my order from cookieskids.com?

Orders from CookiesKids.com that do not require embroidery or screenprinting may take up to 1-2 business days to process. During the month of August, orders can take approximately 5 days before they ship. Orders that do require embroidery or screenprinting require 2-3 weeks to process before they are shipped. If the order is placed after 2PM EST on a business day, the next business day counts as the first business day. Issues with payment or order verification may delay your order further.

For shipping within the 48 contiguous US states, CookiesKids.com offers Ground shipping (5-10 business days for delivery), 3-day shipping (Fast), 2-day shipping (Faster), and next day shipping (Next Day Air). Shipping an order internationally may take up to 1-3 weeks to be delivered and will also require the 1-2 business days to process. You will receive a tracking number by email which you can use to track your order online. Please note that shipping times are calculated from the time the order leaves their warehouse.

FAQ

cookieskids.com Return Policy?

CookiesKids.com has a 365-day return policy. Returns can be for a refund, exchange, or store credit. The items must be unworn, unwashed, and with original tags attached. Certain items such as underwear, socks, swimsuits, and tights are ineligible for refund or exchange. Special orders and custom orders, including embroidered and screen printed items, may not be returned or exchanged. Returns for a store credit are eligible for a free prepaid return label. If there is a defect with any merchandise shipped and the tags are no longer attached, you should contact customer care within 30 days for a resolution. Please note that they do not provide exchanges for orders shipped internationally. All returns will be refunded by default. Customers will, however, be able to request a store credit instead of a refund.

As for the shipping policy, all orders are subject to verification and in rare cases may not ship until 48-72 hours after the order is placed. Some orders may require a signature at the time of delivery. They offer Ground shipping, which takes 5-10 business days for delivery, 3-day shipping (Fast), 2-day shipping (Faster), and next day shipping (Next Day Air) for orders shipped within the 48 contiguous US states. If a customer is not home to accept a delivery after 3 attempts by UPS or if a customer refuses a shipment, the customer will be responsible for any and all shipping charges associated with that shipment. Deliveries to ALASKA and HAWAII will incur additional charges of $12.00, over their regular rates and take approximately 3-10 business days. They also offer USPS International Shipping Service. Shipping charges are based on the weight of the item(s) shipped to the country of destination. Duties, Customs and Value Added Taxes charges MUST be paid upon receipt of your order.

FAQ

What is the contact information for CookiesKids.com?

The contact information for CookiesKids.com is as follows:

  • Customer Service Hours: 10AM – 6PM EST, Monday through Friday
  • Phone Number: 877-942-6654
  • Email: customerservice@cookieskids.com

Please note that customer service representatives are not available by phone over the weekend. You may reach them by email anytime. Please allow up to 1 business day for them to respond to your email.

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