Cookies Kids Reviews

Some popular brands on CookiesKids.com include Akademiks, Beverly Hills Polo Club, Bon Bébé, Carter's, Chams, Chillipop, Columbia, Coogi, Disney, Dollhouse, Enyce, Andrew Fezza, French Toast, GS115, Hello Kitty, iXtreme, Lee Jeans, Levi's, LRG, Luvable Friends, Nautica, Nickelodeon, OshKosh B'gosh, Panyc, Puma, London Fog, Speechless, Star Ride, Timberland, U.S. Polo, Vigoss, and Vittorino. These brands offer a wide selection of kids' clothes and accessories.

At cookieskids.com, you can find a variety of children's clothing items at different price points. For example, Chillipop Athletics Boys' Baseball Jersey and Ice2O Boys' Thermal 2-Piece Long Underwear Set are priced between $2.99 and $9.99. Cookie's Boys' Fleece Joggers and Smith's American Boys' Flat Front Twill Uniform / Dress Pants range from $4.99 to $19.99. There are also S1ope Boys' 2-Piece Bear Shorts Set Outfit and FWRD Boys' Saints N Sinners Jeans available for $8.99 to $29.99. The Bonnie Jean Girls' Mikado Cascade Dress is priced at $69.99. They offer Free Standard Shipping on Orders over $75. However, some customers have mentioned that the shipping cost can be expensive at $9.95 if the order does not qualify for free shipping. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

CookiesKids.com is an online store that offers a wide range of products for children. Some of the popular items include Chillipop Athletics Boys' Baseball Jersey, Ice2O Boys' Thermal 2-Piece Long Underwear Set, Cookie's Boys' Fleece Joggers, Smith's American Boys' Flat Front Twill Uniform / Dress Pants, and Cookie's Boys' 2-Pack Pull-On French Terry Shorts. They also offer S1ope Boys' 2-Piece Bear Shorts Set Outfit, FWRD Boys' Saints N Sinners Jeans, Evolution in Design Boys' Stacked Joggers, Evolution in Design Boys' Fresh T-Shirt, and Bonnie Jean Girls' Mikado Cascade Dress. The site also provides services like a Baby Registry & Wish List. They often have sales, with discounts up to 90% off on school uniforms. However, it's worth noting that some customers have expressed dissatisfaction with their customer service.

Reviews for CookiesKids.com are mixed. Some customers have had positive experiences, praising the quality of the clothes, the true-to-size fit, and the reasonable shipping times. They've also complimented the wide selection of items and the affordable prices. However, other customers have reported issues with customer service and express shipping. They've mentioned that express orders don't always arrive on time and that the customer service team doesn't always resolve issues effectively. It's worth noting that these are individual experiences and may not represent every customer's experience with CookiesKids.com. Overall, the site has an average rating of 3.7 from over 400 reviews on one platform, and a rating of 2.54 stars from 76 reviews on another platform. It's recommended to read through several reviews to get a comprehensive understanding of what to expect when shopping with CookiesKids.com.

The website cookieskids.com accepts several types of payment methods. These include Visa, MasterCard, Discover, American Express, Military Star, and PayPal. Additionally, Purchase Orders are accepted but only by New York City Schools. All other schools can pay by credit card or by School Check in advance.

CookiesKids.com has a 365-day return policy. Returns can be for refund, exchange, or store credit. The items must be unworn, unwashed, and with original tags attached. Certain items such as underwear, socks, swimsuits, and tights are ineligible for refund or exchange. Special orders and custom orders, including embroidered and screen printed items, may not be returned or exchanged. Returns for a store credit are eligible for a free prepaid return label. If there is a defect with any merchandise shipped and the tags are no longer attached, please contact customer care within 30 days for a resolution. Please note they do not provide exchanges for orders shipped internationally. All returns will be refunded by default. Customers will, however, be able to request a store credit instead of a refund. Customers choosing to return their purchase for a refund to the original method of payment must either pay for a return label, or ship item(s) back using a carrier of their choosing. Return label fees ($7.00 per label) will be debited from your refund.

Orders from CookiesKids.com that do not require embroidery or screenprinting may take up to 1-2 business days to process. During the month of August, orders can take approximately 5 days before they ship. Orders that do require embroidery or screenprinting require 2-3 weeks to process before they are shipped. If the order is placed after 2PM EST on a business day, the next business day counts as the first business day. Issues with payment or order verification may delay your order further.

For shipping within the 48 contiguous US states, CookiesKids.com offers Ground shipping (5-10 business days for delivery), 3-day shipping (Fast), 2-day shipping (Faster), and next day shipping (Next Day Air). Shipping an order internationally may take up to 1-3 weeks to be delivered and will also require the 1-2 business days to process. You will receive a tracking number by email which you can use to track your order online. Please note that shipping times are calculated from the time the order leaves their warehouse.

CookiesKids.com has a 365-day return policy. Returns can be for a refund, exchange, or store credit. The items must be unworn, unwashed, and with original tags attached. Certain items such as underwear, socks, swimsuits, and tights are ineligible for refund or exchange. Special orders and custom orders, including embroidered and screen printed items, may not be returned or exchanged. Returns for a store credit are eligible for a free prepaid return label. If there is a defect with any merchandise shipped and the tags are no longer attached, you should contact customer care within 30 days for a resolution. Please note that they do not provide exchanges for orders shipped internationally. All returns will be refunded by default. Customers will, however, be able to request a store credit instead of a refund.

As for the shipping policy, all orders are subject to verification and in rare cases may not ship until 48-72 hours after the order is placed. Some orders may require a signature at the time of delivery. They offer Ground shipping, which takes 5-10 business days for delivery, 3-day shipping (Fast), 2-day shipping (Faster), and next day shipping (Next Day Air) for orders shipped within the 48 contiguous US states. If a customer is not home to accept a delivery after 3 attempts by UPS or if a customer refuses a shipment, the customer will be responsible for any and all shipping charges associated with that shipment. Deliveries to ALASKA and HAWAII will incur additional charges of $12.00, over their regular rates and take approximately 3-10 business days. They also offer USPS International Shipping Service. Shipping charges are based on the weight of the item(s) shipped to the country of destination. Duties, Customs and Value Added Taxes charges MUST be paid upon receipt of your order.

The contact information for CookiesKids.com is as follows:

• Customer Service Hours: 10AM – 6PM EST, Monday through Friday
• Phone Number: 877-942-6654
• Email: customerservice@cookieskids.com

Please note that customer service representatives are not available by phone over the weekend. You may reach them by email anytime. Please allow up to 1 business day for them to respond to your email.